Support and Recovery Assistant is a new tool users can run to fix common Office 365 problems. In its current release, it can troubleshoot and fix several common Outlook problems. After it runs a series of diagnostic tests, Support and Recovery Assistant can either fix any problems it finds or tell the user how to fix the problems. The test results are saved in a log file, which users can share with their Office 365 admin or a support engineer. Each time you run Support and Recovery Assistant, it automatically updates itself to the latest version. To get this tool, go to the Microsoft Office 365 Support and Recovery Assistant page.
You can also watch a short introduction video.
The Microsoft Connectivity Analyzer is a tool for identifying common connectivity issues for Outlook, Lync, and Office 365. Read more about this tool here or watch the short introduction video here.
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Lync Connectivity Analyzer helps Lync administrators determine whether the deployment and configuration of their Lync Server environment meets the requirements to support connections from Lync Windows Store app for Windows 8 and Windows RT, and from Lync mobile apps. Read more about this tool here.
Download the tool here.